Gridworks 6

SHIPPING INFORMATION

WHAT DELIVERY OPTIONS DO I HAVE?

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Normally 9-15 Business Days(FREE on orders over $39)
Shipping time: Expedited Shipping + Normally 5-7 Business Days
Shipping fee information is included in checkout page

Will my order be delayed?

There may be a slight delay with your order, but rest assured it is on its way to you.
We are following local government guidelines which are ever-changing, please keep checking your tracking for updates to your order. If an order is failed to be delivered,our team will personally contact your regarding a refund or re-shipment.

I cannot access my delivery point, can I cancel my order?

1.Your order will be fully refunded if it’s cancelled within 24 hours of purchase and before shipment.

2.For orders cancelled after 24 hours of purchase but before shipment, a 5% cancellation fee is applied.

3.If your order has been dispatched and is in transit, we are unable to process the cancellation.

Please keep an eye on your tracking to follow the progress of your parcel.


My question hasn’t been answered, who can I contact?

Most importantly, we are here to support you. If we don't answer your question above, please contact store customer service. Or leave a message on our Facebook page or Instagram page and we will take care of it promptly.

TAX AND DUTIES

The price includes tax, customers do not need to pay additional tax

We accept orders from users worldwide.

Affected by the coronavirus epidemic, it may lead to extension of the delivery time. In some areas or countries with serious epidemic , the delivery time may be twice as much as the normal standard.